Home Shipping Policy

Delivery Options

We make every effort to process your order within the next three working days. Sometimes, the processing of your orders may be delayed for reasons beyond our control. If the order is not processed within two working days, we will inform you via email.

[Notice*: Due to COVID currently, our logistic provider is experiencing delays in processing some of the orders. We are doing our best to get the orders to you quickly as possible]

Any delivery date or time specified by us is a best estimate only. KIDS BANDWAGON will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

We make every effort to keep our delivery estimates up to date; however, there may be a delay in receiving your order.

PO Boxes and Parcel Locker addresses are not eligible for delivery.

You must enter the correct delivery address details at ordering. Should you enter the wrong address, we are not obliged to re-send the order to the valid address at our expense.

The customer's responsibility is to inform KIDS BANDWAGON if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.


  • Standard - AU$9.95 or FREE on orders AU$99+
  • Shipping time frames vary by approximately 1 – 5 business days, depending on your location. For a guide, please see below:
    • ACT, NSW & VIC | 1 – 3 days
    • NT, QLD, TAS, WA | 3 – 5 days
  • You can also find more information via: http://auspost.com.au/track

New Zealand

  • Standard - AU$13.99 (depending on order weight)
  • Express - AU$16.99 (depending on order weight)
  • Delivered within 6-8 business days.

United State

  • Standard - from US$9.95
  • Delivered within 10-30 business days.

All other countries

  • Standard - AU$33.99 (depending on order weight)
  • Delivered within 10-30 business days.